IT Business Relationship Manager - Business Acceleration
Primary Duties and Responsibilities
Acts as the bridge between the functional/business teams, technical teams and support teams - Including day-to-day escalations, general guidance to Business Acceleration leaders on the possible, and partnering with technology resources to fully realize benefits of the target platforms Partner with the Business Leaders and Key Individual Contributors to create and process IT initiative proposals or business cases, collaborating with business stakeholders, portfolio management, and Application Delivery colleagues to define scope, ROI, risks & mitigations, major components of work, staffing requirements, and financial needs Serve as internal voice of the customer as needed by articulating needs; validate and make final decision on any proposed solutions as well as confirming alignment to technical roadmaps. Align strategic and tactical business objectives for Business Acceleration with corresponding IT objectives and long-term roadmaps Prioritize stories, epics and themes to ensure work focuses on those with maximum value are aligned with product strategy. Incorporate feature requests into product roadmap When necessary, project Lead/Manage initiatives that require full lifecycle execution from ideation to solution execution Provide insights and thought leadership on industry/functional trends and best practices to guide business priorities, customer and employee experience advancements, and technology decisions Elicits functional requirements by conducting interviews, requirements workshops, observations and reviews current workflows and system documentation Critically evaluates the information gathered to ensure it meets the needs of the business area as well as IT goals Drives and challenges the business area on their current processes and assumptions to define the best solutions for the business need Works to ensure that requirements, process flows, test scenarios, support documentation, and user training represent the full functionality of the of the business systems Leverage relationships to influence and maintain a horizon view of their respective area across groups from a people, process, technology landscape Travel:
10-15% Basic
Qualifications:
Four-year Bachelor's degree in Business, Information Systems, Computer Science, Engineering or a related discipline. An advanced degree is preferred. A minimum of 5 years of experience facilitating the development and implementation of business initiatives and projects based on organization objectives. Demonstrated track record of creating technology solutions to solve business problems (globally, or across multiple divisions or regions within a single company) Comfortable juggling multiple projects and priorities simultaneously. Able to constantly adapt and thrive in a fast-paced work environment. Agile thinker possessing creativity, curiosity, problem solving and critical thinking skills. Independent thinker who is persistent, resourceful, and resilient. Ability to communicate effectively with all levels in the organization; effectively communicate complex matters in simply understood terms. Ability to visually present and communicate data and recommendations. Comfortable and able to thrive in a matrixed organization Embraces the challenge of change Understands the IT industry, e.g. emerging technologies and trends, industry standards, solution architecture and vendor landscape. Highly motivated, accepts ownership and welcomes responsibilities. Preferred
Qualifications:
(depends on area) Experience in both marketing and sales areas with demonstrated examples digital transformation Salesforce Certifications/Badges Experience in Digitalization of Marketing including the deployment of AEM to websites Experience working with third parties to enhance/enable delivery for the business Knowledge of B2B portals and the transformation for improved consumer/user experiences Experience with ServiceNow, DevOps, and/or JIRA Succinct verbal and written business communication in non-IT lingo Skills:
Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization. Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit or function, as well as with leadership and functional teams. A strategic thinker focused on business value results that utilize technical solutions. Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience. Demonstrated ability to interact with and influence C-level executives to drive business value. Exceptional ability to lead change using positive and collaborative methods. Skilled at conflict resolution and problem-solving to achieve win-win outcomes. Diplomacy:
able to influence and motivate others using personal rather than positional power. Strong communication skills in writing, speaking, and presenting. An exceptional listener, able to comprehend what is said and probe for important details. Able to communicate technical or complex subject matter in business terms. An outside-in focus:
outstanding end-customer relationship skills. Highly skilled at creating business requirements documents, use cases, user acceptance test plans, process flow and data flow diagrams. Demonstrated acumen and passion for business and technology. Why this opportunity is Compelling The IT BRM role in the Business Acceleration division of Brunswick will:
Join an organization that is a leader in the Marine industry. Play a visible introducing innovate solutions that will have a transformation impact on the company, its industry, and community. Be a part of company that values personal growth, operational excellence, business results, sustainability, and diversity. Work directly with leaders across all lines of business. Career advancement:
the IT BRM role is on the CIO succession plan.
Salary Range:
$80K -- $100K
Minimum Qualification
Business Intelligence & Analytics, IT SecurityEstimated Salary: $20 to $28 per hour based on qualifications.
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